Terms and Conditions
Welcome to Mediz. By accessing and using our platform (website or mobile app), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
1. Use of the Platform
- Mediz provides a platform that connects customers with local pharmacies.
- We do not manufacture, stock, or sell medicines ourselves.
- The information provided on the platform is for general purposes only and not a substitute for professional medical advice.
2. User Accounts
- You are responsible for maintaining the confidentiality of your login credentials.
- You must be 18 years or older to use this platform. By using Mediz, you confirm that you meet this requirement.
- You agree to provide accurate and complete information when creating an account or placing an order.
3. Orders and Fulfillment
- All medicine requests are fulfilled directly by licensed pharmacies.
- Mediz is not responsible for delays, unavailability, or the accuracy of medicine-related information.
- Pharmacy responses may differ in price and availability.
4. Payments and Refunds
- Payments are securely processed through third-party payment providers.
- Refunds will be issued in accordance with our Refund and Cancellation Policy.
5. Prohibited Use
You agree not to use the platform to:
- Violate any laws or regulations
- Send false, misleading, or offensive content
- Interfere with the platform’s operation or security
- Attempt unauthorized access to other accounts or systems
6. Intellectual Property
- All content on the Mediz platform (including logos, design, and text) is owned or licensed by Mediz.
- You may not reproduce, distribute, or create derivative works without prior written permission.
7. Limitation of Liability
Mediz shall not be held liable for:
- Any indirect, incidental, or consequential damages
- Any errors, delays, or failures caused by third-party pharmacies or service providers
- Any health issues arising from medicines ordered through the platform (always consult your doctor)
8. Modifications
We reserve the right to update these Terms and Conditions at any time.
9. Governing Law
These Terms are governed by the laws of India. Any disputes arising under these terms shall be subject to the jurisdiction of courts in Pune, India.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: contact@mymediz.in